It is the exact same problem as the powerchair. No one but one company that is out of network has the mattress I need. I will call Quality Healthcare Equipment monday and find out if they have the mattress, I can’t call tomorrow since the rehab person is not in until Monday due to vacation this week. This also means that the network deficiency claim on the powerchair has to wait until Monday because we have to get quotes on the equipment needed. On monday I will also ask if they have the mattress. There is another company here in our city called MedServ who can order the mattress for us if we need it. But they are like Quality Healthcare Equipment and do not take our insurance. Aetna insurance to me seems quite anemic in the selection of Durable Medical Equipment Providers.